Loyalty & stamp cards · Hong Kong
Stamps that fill themselves
A digital stamp card, membership points and offers, running inside the same app the customer already opened to get their receipt. No paper card to lose, no second scan at the counter, and one stamp program on the free plan.
The problem with the card in the wallet
A paper stamp card asks a lot of a customer for a free coffee. They have to be given one, remember to carry it, produce it before you ring up the sale, and not put it through the wash. Most of them are lost within a fortnight, which is why a shop can hand out five hundred cards and see forty come back.
The digital versions mostly move that burden rather than removing it. The customer still has to open a second app, or show a second code, or hand over a phone number, after they have already paid. At a busy counter with a queue behind them, that is the moment loyalty quietly stops happening.
Why this one works differently
In Loop CheckOut the stamp comes off the receipt. The customer shows their Loop barcode once, before the sale closes — the same scan that sends them their itemised receipt — and the stamp lands at the same time. There is no second scan, no separate app, and nothing extra for the cashier to remember during a rush.
It also means the loyalty record and the purchase record are the same record. You are not guessing which of your stamps corresponds to which sale, because the stamp is the sale.
Stamp cards
Buy nine, get the tenth. Fills automatically from the receipt, with the reward claimable in the customer's app. One program on Starter and Growth, unlimited on Pro and Priority.
Membership points
Points that accumulate across visits, convert to a reward, and show the customer their balance and its expiry. Points, tiers and bonus multipliers start on Pro.
Offers
A claimable deal that appears in the app of a customer who already shops with you, with a code to show at the counter. Offers start on Growth, and marketing campaigns on Pro.
From a stranger to a regular
The awkward part of loyalty is the first visit, when you know nothing about the person paying. A guest receipt covers it: they get their itemised receipt from a link or an on-screen code with nothing installed, and if they later join, the shop is already familiar. On Pro and above, customer profiles turn that history into something you can actually act on — who is due back, who has not been in for a month, what they usually order.
What it costs
| Plan | Loyalty you get | Price |
|---|---|---|
| Starter | One stamp program | Free forever |
| Growth | One stamp program, plus offers to the marketplace | HK$267/mo billed annually |
| Pro | Unlimited stamp programs, membership points, tiers, bonus multipliers, marketing campaigns and customer profiles | HK$458/mo billed annually |
| Priority | Everything in Pro, with location-aware targeting and instant campaign delivery | HK$797/mo billed annually |
There is no commission on ordinary sales, and none on stamps or points. The only commission applies to marketing campaigns on Pro and Priority, charged on a sale a customer completed after redeeming one of your offers — a send that does not convert costs nothing. It starts at 9% and steps down to 5% as redeemed volume grows through the year. The full scale is on the pricing page.
What to check before choosing a loyalty platform
- How many actions does a stamp cost the customer? If the answer is more than the one they were already doing, expect most of them to skip it.
- Does it need its own app, or its own hardware? Anything the customer has to install before the reward exists is a barrier at exactly the wrong moment.
- Does it know what they bought, or only that they came? A visit counter cannot tell you what to offer them next.
- What happens to the data if you leave? Your transaction data should be yours and exportable. In Loop it is, and shopper data is governed by Hong Kong's PDPO — you see activity from your own shop and no one else's.
- Is the free tier permanent? Ours is, and it includes a working stamp program rather than a preview of one.
Loyalty sits on top of the counter rather than beside it, so it is worth reading the POS system page too — the stamp card only fills itself because the receipt is digital in the first place.
Start free, and see it at your own counter
Starter is free forever, not a trial. Tell us what you sell and what you run at the counter today, and we will get you set up.